Recent Posts

As Quickly as Possible

12/30/2019 (Permalink)

Flooding and water damage events at Chatsworth/Stevenson Ranch commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. We are fully aware that one hour of work for us in one hour of lost productivity for your business. That is why we work fast and hard to get everything up and running as quickly as possible! 

About SERVPRO of Chatsworth/Stevenson Ranch 

SERVPRO of Chatsworth/ Stevenson Ranch specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

As Quickly as Possible

12/30/2019 (Permalink)

Flooding and water damage events at Chatsworth/Stevenson Ranch commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. We are fully aware that one hour of work for us in one hour of lost productivity for your business. That is why we work fast and hard to get everything up and running as quickly as possible! 

About SERVPRO of Chatsworth/Stevenson Ranch 

SERVPRO of Chatsworth/ Stevenson Ranch specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Keep Your Gutters Clean

10/28/2019 (Permalink)

Gutters are a very important part of roofs for commercial and residential buildings as they are responsible for transporting water and debris off of roofs. It is vital especially in stormy seasons,  that you keep your gutters functioning to their highest ability. Here are a few ways to help ensure that your gutters are doing their job and are in good condition. 

  1. Gutters should be inspected twice a year and cleared of debris that could prevent the flow of water and materials from roof. Also, check for standing water in gutters as it could indicate inadequate flow of water. Water should be moving down off the roof toward storm drainage areas. Keeping trees trimmed near the roof will alleviate stress on gutters because the branches will not slow water flow or contribute more debris to gutters.
  2. Ensure water is being funneled away from the building once off the roof, as flooding can sometimes occur due to runoff not having proper.
  3. Water stains on the internal ceiling can indicate a roof leak.

In the case of water damage, roof leaks, and storm damage, SERVPRO of Chatsworth/Stevenson Ranch provides service 24 hours a day, 7 days a week. 

Preventing Second Hand Smoke and Soot

9/16/2019 (Permalink)

SERVPRO is connected to a network of SERVPRO professionals called the Disaster Recovery Team. This teams purpose is to aid victims of smoke and soot damage within the affected areas. The first and foremost primary concern through it all is personal safety. the first several days after the fire is controlled are critical to preventing secondary damages from smoke and soot. Once the local authorities say it is safe to return to your home and/or business, SERVPRO of Chatsworth/Stevenson Ranch would like to offer the following steps to help minimize additional harmful effects.

DO:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean. Soot on hands can further soil upholstery, walls and woodwork.
  • Brush and vacuum loose soot particles from upholstery, drapes and carpet.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator completely and prop doors open.
  • Clean and protect chrome on kitchen and bathroom faucets, trim and appliances with a light coating of Vaseline or oil.
  • Wash house plants on both sides of leaves.
  • Change HVAC filter.    

DON’T:

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting your local SERVPRO Franchise Professional.
  • Don't attempt to clean any electrical appliances, TV sets, radios, etc. that may have been close to fire, heat or water without first consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water. They may have been contaminated.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.
  • Even if your property didn’t suffer fire damage, there may be soot particles and residues left to clean up. If cleaned improperly, the odor and effects can linger long after the fire has been extinguished. From the structure itself to the contents inside, SERVPRO of Chatsworth/Stevenson Ranch uses the latest technology and training to leave your property smelling fresh and clean.

To find more up-to-date notices of how the fire’s being handled, you can visit http://www.fire.lacounty.gov/home/home-alt/

Customer Service

9/16/2019 (Permalink)

SERVPRO of Chatsworth/Stevenson Ranch prides themselves on customer service. Here at SERVPRO we make ourselves available to help 24 hours a day, 7 days a week. Our office staff work hard day in and day out to help every customer who may call. They are well trained and up to date with everything there is to know about SERVPRO so that they might help to the best of their ability. 

 When it comes to our techs and men who work out in the field they carry respect for every customer they come in contact with. They are aware that everyone they help are in a stressful situation and try their best to alleviate any stress they can. Our men are kind and well trained here at SERVPRO of Chatsworth/Stevenson Ranch! 

Tips on Avoiding a Flood

9/13/2019 (Permalink)

Floods are the most common natural disasters in the United States. There are many effects a heavy rain storm can cause. Some significant things such as flooding, potential flash floods, mud-flows, or over-topping levees and dams. Here in California heavy rains can happen, putting properties like your home or business at risk.

Tips to help your home or business avoid floods:

  1. Purchase flood insurance. (Call your insurance agent make sure your covered for FLOODS)
  2. Install rain gutters and other drainage systems. (Clean out rain gutters frequently)
  3. Fix any leaks IMMEDIATELY.
  4. Extra roof protection (spend a few hundred dollars more to install a rubber roof underlayment, a waterproof barrier that goes under the shingles and protects the roof from water intrusion.)

Tips for drivers during the rain season:

  1. Avoid cruise control (This feature works great in dry conditions, but when used in wet conditions, the chance of losing control of the vehicle can increase)
  2. Slow down and leave room in front of you (Slowing down during wet weather driving can be critical to reducing a car’s chance of hydroplaning, when the tires rise up on a film of water.)

Remember if you do experience a flood in your home or business SERVPRO of Chatsworth / Stevenson Ranch is one call away and we make your water damage "Like it never even happened."

Call SERVPRO of Chatsworth/Stevenson Ranch at (818) 842-1400

Water Damage Categories

9/13/2019 (Permalink)

Water damage restoration training is one of the important skill sets that a team of professional cleaners need in order to offer comprehensive services. This is a service that involves going into a home or business after a wet disaster, such as flood, burst pipes, or snow destruction, and not just cleaning up the mess, but actually drying and repairing the substructures that high volumes of moisture will affect, such as plaster and drywall, wood, concrete, and metal. When it comes to any type of water damage mold is a big concern yet there can be many other problems related to moisture damage. Some other moisture damage problems involve crumbling drywall and plaster, weakening beams and supports, rusting metal surfaces, and more. If the moisture is left to sit long enough, it will eventually bring the house to ruin. By having professional water damage restoration training, a cleaning crew will be able to properly assess the situation and devise the best plan for repair.

According to the IICRC (Institute of Inspection Cleaning and Restoration Certification), which sets the standards for the cleaning industry and water damage restoration training, there are several different levels and classes involved in liquid destruction. From the IICRC’s S-500 standards, there are three categories describing the type of liquid involved.

  • Category 1. This is liquid from a clean and sanitary source, such as faucets, toilet tanks, drinking fountains, etc. But, category one can quickly degrade into category two.
  • Category 2. This category of liquid used to be called grey water, and is described as having a level of contaminants that may cause illness or discomfort if ingested. Sources include dishwasher or washing machine overflows, flush from sink drains, and toilet overflow with some urine but not feces.
  • Category 3. This is the worst classification and is grossly unsanitary. It could cause severe illness or death if ingested. It used to be called black water, and sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial growth.

Info provided by: http://www.IICRC.org/the-basics-water-damage-restoration-training-a-23.html

Common Reasons for Commercial Water Loss

9/12/2019 (Permalink)

When talking to business owners regarding potential water damage events, they often visualize a massive storm wiping out power lines, flooding offices. Resulting the fear of having to shut down businesses for days at a time with it potentially not opening. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. Although living in sunny Southern California; hurricane-like storms are few and far between.

However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only cause of floods and water damage. Commercial water damage is surprisingly common year-round, and it can drastically affect the operation of your business. Here are some of the typical causes of water damage to commercial buildings.

  • Malfunctioning sprinkler systems: Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
  • Damaged appliances and equipment: This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
  • Broken pipes and plumbing: Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. If you question the stoutness of your building's pipes, contact SERVPRO for a thorough inspection and assessment.
  • Backed up sewer lines: This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. SERVPRO has certified IICRC technicians to deal with this type of water damage.

If your business has suffered commercial water damage, SERVPRO of Chatsworth / Stevenson Ranch call us anytime 24/7 at (818) 842-1400 for fast help.

Categories of a Water Loss

8/15/2019 (Permalink)

If you've been in and around a water loss you may have often heard the reference of which category the loss is under. So what exactly does that mean? SERVPRO of Chatsworth / Stevenson Ranch will shed some light on the three categories of a water loss and what they mean. 

Category 1: Refers to the source of water as being "clean water" otherwise meaning a source of water that does not pose a substantial threat to humans. Examples: 

  1. Broken water supply line
  2. Sink or tub overflow
  3. Appliance malfunction

Category 2: Refers to the source of water as containing a significant degree of chemicals, biological or physical contaminants that cause discomfort or sickness when consumed or exposed to. It is often referred to as "grey water" Examples:

  1. Toilet bows w/urine (no feces)
  2. Sump pump failures
  3. Seepage from washers

Category 3: Referred to as "black water" and is grossly contaminated. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Examples: 

  1. Toilet back flows

For all your water damage needs give us a call at 818-842-1400

What is Soot?

8/14/2019 (Permalink)

What exactly is soot?

SERVPRO of Chatsworth / Stevenson Ranch is happy to give some insight on what the common black powder substance is.

Soot is described as the fine black particles composed of carbon. It is created by incomplete combustion of coal, oil, wood and other fuels. It can consist of acids, chemicals, metals, soils and dust.  The main trait of soot is it's size, the particles are extremely tiny, 2.5 micrometers or smaller. 

Is soot dangerous? 

With soot often containing chemicals in addition with its tiny size, it can prove dangerous when breathed in. It can travel deep in the lungs which can lead to coronary heart disease, asthma, bronchitis, and other respiratory illnesses. 

Compounds from soot are sulfur dioxides and nitrogen dioxides, they combine with moisture and form acid rain which then worsens water quality and damages crops. In addition, it can also change nutrient balances in many ecosystems.