Recent Posts

Commercial Losses

9/24/2020 (Permalink)

When talking to business owners regarding potential water damage events, they often visualize a massive storm wiping out power lines, flooding offices. Resulting the fear of having to shut down businesses for days at a time with it potentially not opening. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. Although living in sunny Southern California; hurricane-like storms are few and far between.

However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only cause of floods and water damage. Commercial water damage is surprisingly common year-round, and it can drastically affect the operation of your business. Here are some of the typical causes of water damage to commercial buildings.

  • Malfunctioning sprinkler systems: Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.
  • Damaged appliances and equipment: This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
  • Broken pipes and plumbing: Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. If you question the stoutness of your building's pipes, contact SERVPRO for a thorough inspection and assessment.
  • Backed up sewer lines: This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. SERVPRO has certified IICRC technicians to deal with this type of water damage.

If your business has suffered commercial water damage, SERVPRO of Chatsworth / Stevenson Ranch call us anytime 24/7 at (818) 842-1400 for fast help.

Water Loss Categories

8/14/2020 (Permalink)

If you've been in and around a water loss you may have often heard the reference of which category the loss is under. So what exactly does that mean? SERVPRO of Chatsworth / Stevenson Ranch will shed some light on the three categories of a water loss and what they mean. 

Category 1: Refers to the source of water as being "clean water" otherwise meaning a source of water that does not pose a substantial threat to humans. Examples: 

  1. Broken water supply line
  2. Sink or tub overflow
  3. Appliance malfunction

Category 2: Refers to the source of water as containing a significant degree of chemicals, biological or physical contaminants that cause discomfort or sickness when consumed or exposed to. It is often referred to as "grey water" Examples:

  1. Toilet bows w/urine (no feces)
  2. Sump pump failures
  3. Seepage from washers

Category 3: Referred to as "black water" and is grossly contaminated. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Examples: 

  1. Toilet back flows

For all your water damage needs give us a call at 818-842-1400

What is Soot?

8/12/2020 (Permalink)

What exactly is soot?

SERVPRO of Chatsworth / Stevenson Ranch is happy to give some insight on what the common black powder substance is.

Soot is described as the fine black particles composed of carbon. It is created by incomplete combustion of coal, oil, wood and other fuels. It can consist of acids, chemicals, metals, soils and dust.  The main trait of soot is it's size, the particles are extremely tiny, 2.5 micrometers or smaller. 

Is soot dangerous? 

With soot often containing chemicals in addition with its tiny size, it can prove dangerous when breathed in. It can travel deep in the lungs which can lead to coronary heart disease, asthma, bronchitis, and other respiratory illnesses. 

Compounds from soot are sulfur dioxides and nitrogen dioxides, they combine with moisture and form acid rain which then worsens water quality and damages crops. In addition, it can also change nutrient balances in many ecosystems.

Be Prepared for a Fire

8/11/2020 (Permalink)

Developing Fire Safe Habits For Your Home is very important here in SoCal. SERVPRO of Chatsworth / Stevenson Ranch and the Red Cross have some tips on how to do so: 

  • Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.
  • Smoking materials are the leading cause of residential fire deaths in the United States. If you smoke, take precautions: Smoke outside; choose fire-safe cigarettes; never smoke in bed, when drowsy or medicated, or if anyone in the home is using oxygen.
  • Use deep, sturdy ashtrays and douse cigarette and cigar butts with water before disposal.
  • Talk to children regularly about the dangers of fire, matches and lighters and keep them out of reach.
  • Turn portable heaters off when you leave the room or go to sleep.
  • Never leave a burning candle unattended, even for a minute.

Information provided by redcross.org

The SERVPRO ERP

6/29/2020 (Permalink)

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen!  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO® Emergency READY Plan serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

By working with SERVPRO to develop your personalized Emergency READY Plan your business will receive the benefit of over 30 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response for the greater LA area and can help you quickly get your property back in working order.

Call our office at (818) 842-1400 to learn more on how to set up this profile for your facility and get prepared before disaster strikes!

Stay Safe this 4th of July

6/11/2020 (Permalink)

Fourth of July weekend is once again upon us! Each year at SERVPRO of Chatsworth, we remember those who have both come before and those who are currently serving to protect our freedom. Like most people on this holiday weekend, we will be sharing it with family and friends and joining in on  the many traditions that has made our Independence Day a day to pull out all the stops!

Though there are many activities to partake in, one of the most popular things to do on the 4th is to light off fireworks. And as long as handled properly, they can be a whole lot of fun.

According to the U.S. Consumer Fire Safety Administration, “230 people on average go to the emergency room every day with fireworks-related injuries in the month around the July 4th holiday.” Though this number may be startling to see, we at SERVPRO of Chatsworth want to see if we can help reduce this number for 2016. In an effort to promote injury and fire prevention, here are some recommended safety tips provided by the USCFSA –

  • Never allow young children to play with or ignite fireworks.
  •  Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.

And if you are also curious about how to prevent additional mishaps during this 4th of July weekend of celebration, check out the Prevention Tips video our SERVPRO of Chatsworth office put together for your enjoyment!

How to Prevent a Home Fire

6/10/2020 (Permalink)

How to prevent fires at home

Most people know the basics of fire safety at home, such as not leaving burning candles unattended and keeping a fire extinguisher on hand. Here are a few more things you can do to prevent fires at home.

  • Have your heating system serviced regularly by a professional, including chimneys from wood-burning fireplaces. Clean around heat sources and keep dust and other flammable items away from ignition sources.
  • Remove the lint from your dryer filter after every use. A clogged filter and lint trap makes your dryer less efficient, reduces the airflow needed to keep heat from building up in the vents, and forces lint onto the heating coils. Also, never let your dryer run when you are out of the house or when you’re asleep.
  • Keep firewood, piles of leaves and trash away from the home. If a grass fire starts nearby, these items next to your home could easily become kindling. Never dump hot ashes inside or near your home; keep them in a metal container well away from your house and garage.
  • Avoid using outlet extenders or plug-in power bars: they can quickly overload an electrical circuit. Replace old, damaged or frayed appliance cords, and never force a three-pronged plug into a two-slot outlet or extension cord.
  • Store containers of cooking oil well away from the stove. When cooking with oil, never leave the stove unattended. To stop a grease fire, turn off the burner and place a lid on the pan to suffocate the flames, or pour on lots of baking soda. Never pour water on a grease fire or try to carry the pan outside; water splatters the grease and makes the fire bigger, and the pan will be much too hot to carry.
  • Consider using borrowed heat to keep outdoor pets warm.  During winter months, avoid using heat lamps, solar lamps, trouble lights, heated watering bowls or other such heated devices, which could lead to a potential fire. Borrowed heat involves providing warmth from a heating system located in a separate building. If this isn’t possible, consider bringing your pets inside.
  • Be sure to properly extinguish smoking materials. Smoking materials that are not properly extinguished can smoulder undetected for days before igniting a fire. Never discard smoking materials on the ground or in plant pots.

info provided by https://www.cooperators.ca/en/Answer-Centre/how-can-i-be-safe-and-prepared/home/five-best-ways-to-prevent-fires-in-home.aspx

Be Ready During the Storm

4/14/2020 (Permalink)

When a storm hits, sometimes it takes you by surprise. You may not have the immediate chance to grab what you need or even have it on hand at all. That is why it is so important to have a Storm Supply Kit ready to go. 

A Storm Supply Kit could be described as a pre-chosen group of supplies that could assist with health and safety during or after a storm or disaster. 

It would be ideal to keep a Storm Supply Kit at home, work , and in your vehicle.

Here are some supplies to keep in your kit:

1. Medications needed

2. first aid kit with instructions

3. flashlight

4. cash and important documents

5. food for several days 

6. water for several days

7. clothing and shoes

8. pocket knife with tools attached

9. Sanitation wipes and hygiene products. 

SERVPRO of Chatsworth / Stevenson Ranch is faster to any size disaster!

818-842-1400

SERVPRO of Chatsworth/Stevenson Serving the Community

4/2/2020 (Permalink)

Here at SERVPRO of Chatsworth/Stevenson Ranch we not only specialize in restoration and cleanup services, but we also love to participate and give back to our community. 

Every fall, we partner up with the San Fernando Rescue Mission's Thanksgiving Dinner. Most recently, we collected over twenty-six hundred rolls for dinner. It's always a blessing knowing that these families will be well fed on a day of thanks and love. 

Additionally, Jenn of our marketing team volunteers at the CAI-GLAC's outreach committee. Some of the projects she has contributed to include the Spark of Love Toy Drive, Tree People - environment cleanup, SCV Single Mothers Outreach and much more. Knowing that our team members have a heart and passion for the community only further solidify the integrity of SERVPRO of Chatsworth/Stevenson Ranch.

SERVPRO of Chatsworth/Stevenson Here to Help

4/1/2020 (Permalink)

SERVPRO of Chatsworth/Stevenson Ranch prides themselves on customer service. Here at SERVPRO we make ourselves available to help 24 hours a day, 7 days a week. Our office staff work hard day in and day out to help every customer who may call. They are well trained and up to date with everything there is to know about SERVPRO so that they might help to the best of their ability. 

 When it comes to our techs and men who work out in the field they carry respect for every customer they come in contact with. They are aware that everyone they help is in a stressful situation and try their best to alleviate any stress they can. Our men are kind and well trained here at SERVPRO of Chatsworth/Stevenson Ranch!