Recent Posts

Categories of a Water Loss

8/15/2019 (Permalink)

If you've been in and around a water loss you may have often heard the reference of which category the loss is under. So what exactly does that mean? SERVPRO of Chatsworth / Stevenson Ranch will shed some light on the three categories of a water loss and what they mean. 

Category 1: Refers to the source of water as being "clean water" otherwise meaning a source of water that does not pose a substantial threat to humans. Examples: 

  1. Broken water supply line
  2. Sink or tub overflow
  3. Appliance malfunction

Category 2: Refers to the source of water as containing a significant degree of chemicals, biological or physical contaminants that cause discomfort or sickness when consumed or exposed to. It is often referred to as "grey water" Examples:

  1. Toilet bows w/urine (no feces)
  2. Sump pump failures
  3. Seepage from washers

Category 3: Referred to as "black water" and is grossly contaminated. This water contains unsanitary agents, harmful bacteria and fungi, causing severe discomfort or sickness. Examples: 

  1. Toilet back flows

For all your water damage needs give us a call at 818-842-1400

What is Soot?

8/14/2019 (Permalink)

What exactly is soot?

SERVPRO of Chatsworth / Stevenson Ranch is happy to give some insight on what the common black powder substance is.

Soot is described as the fine black particles composed of carbon. It is created by incomplete combustion of coal, oil, wood and other fuels. It can consist of acids, chemicals, metals, soils and dust.  The main trait of soot is it's size, the particles are extremely tiny, 2.5 micrometers or smaller. 

Is soot dangerous? 

With soot often containing chemicals in addition with its tiny size, it can prove dangerous when breathed in. It can travel deep in the lungs which can lead to coronary heart disease, asthma, bronchitis, and other respiratory illnesses. 

Compounds from soot are sulfur dioxides and nitrogen dioxides, they combine with moisture and form acid rain which then worsens water quality and damages crops. In addition, it can also change nutrient balances in many ecosystems.

Fire Preparedness

8/12/2019 (Permalink)

Developing Fire Safe Habits For Your Home is very important here in SoCal. SERVPRO of Chatsworth / Stevenson Ranch and the Red Cross have some tips on how to do so: 

  • Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.
  • Smoking materials are the leading cause of residential fire deaths in the United States. If you smoke, take precautions: Smoke outside; choose fire-safe cigarettes; never smoke in bed, when drowsy or medicated, or if anyone in the home is using oxygen.
  • Use deep, sturdy ashtrays and douse cigarette and cigar butts with water before disposal.
  • Talk to children regularly about the dangers of fire, matches and lighters and keep them out of reach.
  • Turn portable heaters off when you leave the room or go to sleep.
  • Never leave a burning candle unattended, even for a minute.

info provide by redcross.org

ERP

6/25/2019 (Permalink)

It is estimated that up to 50% of businesses that close due to a disaster, such as fire and flood never reopen!  Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.

Are you “Ready for whatever happens?”

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

The SERVPRO® Emergency READY Plan serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company. 

By working with SERVPRO to develop your personalized Emergency READY Plan your business will receive the benefit of over 30 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO is a leader in water and fire damage response for the greater LA area and can help you quickly get your property back in working order.

Call our office at (818) 842-1400 to learn more on how to set up this profile for your facility and get prepared before disaster strikes!

Preventing a Fire in Your Home

6/4/2019 (Permalink)

How to prevent fires at home

Most people know the basics of fire safety at home, such as not leaving burning candles unattended and keeping a fire extinguisher on hand. Here are a few more things you can do to prevent fires at home.

  • Have your heating system serviced regularly by a professional, including chimneys from wood-burning fireplaces. Clean around heat sources and keep dust and other flammable items away from ignition sources.
  • Remove the lint from your dryer filter after every use. A clogged filter and lint trap makes your dryer less efficient, reduces the airflow needed to keep heat from building up in the vents, and forces lint onto the heating coils. Also, never let your dryer run when you are out of the house or when you’re asleep.
  • Keep firewood, piles of leaves and trash away from the home. If a grass fire starts nearby, these items next to your home could easily become kindling. Never dump hot ashes inside or near your home; keep them in a metal container well away from your house and garage.
  • Avoid using outlet extenders or plug-in power bars: they can quickly overload an electrical circuit. Replace old, damaged or frayed appliance cords, and never force a three-pronged plug into a two-slot outlet or extension cord.
  • Store containers of cooking oil well away from the stove. When cooking with oil, never leave the stove unattended. To stop a grease fire, turn off the burner and place a lid on the pan to suffocate the flames, or pour on lots of baking soda. Never pour water on a grease fire or try to carry the pan outside; water splatters the grease and makes the fire bigger, and the pan will be much too hot to carry.
  • Consider using borrowed heat to keep outdoor pets warm.  During winter months, avoid using heat lamps, solar lamps, trouble lights, heated watering bowls or other such heated devices, which could lead to a potential fire. Borrowed heat involves providing warmth from a heating system located in a separate building. If this isn’t possible, consider bringing your pets inside.
  • Be sure to properly extinguish smoking materials. Smoking materials that are not properly extinguished can smoulder undetected for days before igniting a fire. Never discard smoking materials on the ground or in plant pots.

info provided by https://www.cooperators.ca/en/Answer-Centre/how-can-i-be-safe-and-prepared/home/five-best-ways-to-prevent-fires-in-home.aspx

SERVPRO Storm Team

4/15/2019 (Permalink)

As wildfires and major storms roll out, watch SERVPRO's Storm Teams roll in.

SERVPRO of Chatsworth / Stevenson Ranch is part of a network of over 1,800 restoration specialists, stretching throughout the United States as well as Canada – strategically stationed to be available for whatever happens at a moment’s notice. When things that matter most are on the line, make sure SERVPRO® is too. SERVPRO of Chatsworth / Stevenson Ranch is faster to any size disaster.

Should a storm or natural disaster situation strike the greater Los Angeles area, our office will notify local and surrounding SERVPRO locations. And as we begin to provide relief to homes and businesses alike, hundreds if not thousands of highly-trained SERVPRO professionals will start to pour into the disaster zone and provide back up and support to our already existing restoration efforts. Whether it’s damage caused by a leaky water pipe or an earthquake of catastrophic magnitudes, there’s no such thing as a job too big that SERVPRO can’t handle!

The days immediately following a major storm event, such as area-wide flooding, are critical to prevent secondary damages, like mold. SERVPRO suggests the following steps to help minimize additional damage to your property.

  • If the water has entered the structure through the flooding of a creek, stream or river, or if it has filtered through insulation during its intrusion, it is considered to be black water and could be hazardous to your health. Avoid contact with contaminated items as much as possible.
  • Take the greatest caution while entering your home, and wear sturdy shoes and protective clothing when dealing with flooded areas.
  • Do not attempt to operate any electrical equipment while standing in wet or damp locations.
  • Throw away all foods - even canned goods - that have come into contact with flood waters.
  • Remove and prop wet upholstery and pillow cushions for drying. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Place fans at 45-degree angles to walls and move large furniture away from walls to create the best air circulation.
  • If your home has a crawlspace, be aware excess moisture in this area can often foster mold growth.

"The first 24 hours after a water damage or flood are so crucial to keeping final costs of the damage down," said Don Turner, Director of SERVPRO’s Disaster Recovery Team. "A lot of flood situations require professional equipment and knowledge of the science of drying to mitigate. By taking these steps, property owners can help minimize damage until the professionals arrive."

The Mold Experts!

3/29/2019 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

·         Stay out of affected areas.

·         Turn off the HVAC system and fans.

·         Contact SERVPRO of Chatsworth / Stevenson Ranch for mold remediation services.

What Not to Do:

·         Don’t touch or disturb the mold.

·         Don’t blow air across any surfaces with visible or suspected mold growth.

·         Don’t attempt to dry the area yourself.

·         Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Chatsworth / Stevenson Ranch specializes in mold cleanup and restoration; in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (818) 842-1400 

Why SERVPRO of Chatsworth / Stevenson Ranch?

3/28/2019 (Permalink)

Here at SERVPRO of Chatsworth / Stevenson Ranch, our team works very hard, night and day to make any disaster “Like it never even happened." Our crews are actively preparing, training and planning for any disaster that may strike next. SERVPRO of Chatsworth / Stevenson Ranch is not only an IICRC-WRT certified firm but each of our crew chiefs are certified and ready to go 24 hours a day and 7 days a week. 

In addition, our owners oversee and train over a dozen Los Angeles County and San Gabriel Valley Franchises. With over thirty years in the industry, our owners here are looked to as an example of what a restoration company should be. Not to mention them being SERVPRO Trainer of the year in 2012. Their reputation along with excellent service has most certainly set them apart from the mold.

Because Mold Exists

3/28/2019 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

·         Mold is present almost everywhere, indoors and outdoors.

·         Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

·         Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

·         Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

·         Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

·         Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – (818) 842-1400

SERVPRO Serves

3/27/2019 (Permalink)

Here at SERVPRO of Chatsworth / Stevenson Ranch we not only specialize in restoration and cleanup services, but we also love to participate and give back to our community. 

Every fall, we partner up with the San Fernando Rescue Mission's Thanksgiving Dinner. Most recently, we collected over twenty-six hundred rolls for the dinner. It's always a blessing knowing that these families will be well fed on a day of thanks and love. 

Additionally, Jenn of our marketing team volunteers at the CAI-GLAC's outreach committee. Some of the projects she has contributied to include the Spark of Love Toy Drive, Tree People - environment cleanup, SCV Single Mother's Outreach and much more. Knowing that our team members have a heart and passion for the community only further solidify the integrity of SERVPRO of Chatsworth / Stevenson Ranch.